Effective Date: July 20, 2025
At Astro International, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.astrointernational.ae or interact with our services.
By using our site, you agree to the terms outlined in this policy.
1. Who We Are
Astro International is a trusted Medical Equipment and Safety Product Supplier in Dubai, UAE, offering certified products including:
- Medical Consumables
- PPE Kits
- Fire Safety Equipment
- Road Safety Products
2. Information We Collect
We may collect the following types of personal and non-personal information:
- Personal Information: Name, email address, phone number, company name, shipping address.
- Order Details: Product interests, quantities, and delivery preferences.
- Technical Information: IP address, browser type, device info, access time, and pages visited (via cookies).
3. How We Use Your Information
We use collected data to:
- Process inquiries and fulfill orders
- Provide customer support
- Send order confirmations and status updates
- Improve website experience and performance
- Share promotional and product-related updates (only with your consent)
- Ensure security and prevent fraud
4. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share data with trusted third parties under these circumstances:
- With logistics or courier services for delivery
- With service providers for payment processing
- When required by UAE law or governmental authorities
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience, analyze traffic, and support essential site functionality. You can manage cookie preferences through your browser settings.
6. Data Security
We implement strict security measures to protect your personal information. Our website is SSL-secured, and we use encrypted storage and trusted hosting providers based in the UAE.
7. Your Rights
As a user, you have the right to:
- Access, update, or delete your personal information
- Withdraw consent at any time
- Opt-out of marketing communications
- Request details about how your data is processed
To exercise your rights, email us at: privacy@astrointernational.ae
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal requirements or company practices. Updated versions will be posted on this page with a new effective date.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
📧 Email: safna@astrointernational.ae
📞 Phone: +971 562332568
🌐 Website: www.astrointernational.ae
